Legal Policies
Transparency and trust are at the heart of everything we do. This page outlines how Bright Raven Strategies collects and protects your information, the terms that guide our work together, and important disclaimers about the scope of services. If you have any questions, I encourage you to reach out.
Privacy Policy
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Bright Raven Strategies (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
Information We Collect:
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Personal information you provide (such as name, email, and business details via contact forms or intake forms)
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Information shared through scheduling or payment tools
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Basic analytics (such as page views and site usage patterns)
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Cookies and similar tracking technologies used for functionality and analytics
How We Use Your Information:
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To respond to inquiries or schedule services
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To send relevant updates if you opt in
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To improve website performance
Third-Party Tools We Use:
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Wix (website and contact forms)
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Calendly or other scheduling platforms
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Google Analytics (site traffic analysis)
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Payment processors (e.g., Stripe, PayPal, Wix Payments)
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Zoom and Google video conferencing software
These tools may use cookies or similar technologies to enhance your experience or analyze site usage. You can adjust your browser settings to block or delete cookies at any time.
Your Rights: You may request to view, correct, or delete your personal data at any time by contacting us at bert@brightraven-strategies.com.
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We never sell your information or share it beyond what’s necessary to deliver our services.
Terms of Service
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By using this site or engaging Bright Raven Strategies, you agree to the following terms:
1. Services
We provide consulting, facilitation, and digital setup services for nonprofits and small businesses. Deliverables and timelines are outlined in individual project agreements.
2. Payments & Refunds
Payment terms are defined per project. In most cases, 50% is due up front with the balance upon delivery. Refunds are handled on a case-by-case basis.
3. Client Responsibilities
Clients are responsible for providing accurate, timely information and participating in the process with care. Delays in communication may affect project timelines.
4. Intellectual Property
You retain rights to your content. I retain rights to original templates, tools, and instructional materials unless otherwise agreed upon in writing.
5. Disclaimer
Bright Raven Strategies does not provide legal, tax, or financial advice. All services are offered for educational and strategic planning purposes. Clients should consult licensed professionals as needed.
6. Right to Refuse or Terminate Service
We reserve the right to decline or discontinue services at any time for any reason.
Disclaimer
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All content and services provided by Bright Raven Strategies are for educational and strategic purposes only. We do not provide legal advice, nor do we file legal documents on your behalf.
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While we offer support with nonprofit formation and business startup planning, you are responsible for ensuring accuracy and compliance with local, state, and federal laws. Always consult a licensed attorney or accountant for legal or financial matters.